Pos Laju SEND PARCEL is a service to check Pos Laju delivery rates and book for a delivery online. You can choose from 8 package plans which comes with different attractive rates and benefits. Simply top up your account with credit to book deliveries as you go. All bookings include pick up service without additional charges. A Consignment note (CN) will be generated once a booking is made. Just print it out, attach it to your parcel and our courier will be there to pick up your parcel!
By using this service, you get to enjoy the following benefits:
It’s as simple as 1-2-3!
If you have multiple parcels to deliver at a time, you may use the Bulk Parcel feature.
This integration feature is for users who have a shopify online store and intend to use POS Laju as a shipping method. Send Parcel can automatically capture orders from your shopify store platform and import it directly to your account.
For now, we allow integration with shopify online store users. Don’t worry! We are working to integrate more e-commerce stores such as Magento, WooCommerce, OpenCart, SiteGiant and many more.
Simply go to the Integration menu and click on “Integration Manager”. Click on the shopify button and insert your shopify store URL e.g.: https://pos-store.myshopify.com. Click on integrate now and your store is ready. To start using, click on shopify tab and select the transactions you wish to add to cart.
Yes, we require you to register for an account with us before you book, then simply choose a package plan to enjoy our special rates. It's very easy for you to register an account with us, it takes no time at all and it's absolutely FREE as air!
Simply go to sign up and fill up the online registration form. You will receive a verification email. Click to verify and you will be directed to our online platform. Purchase a package plan for best rates and boom…you are ready to send your first parcel.
Yes, you can! However, your order will be charged at normal rate.
Simply proceed to login with the same username and password credentials and you are ready to send your first parcel.
We offer 8 competitive package plans for you to choose from. Choose a package plan, pay and send. Click here to find out more about the package plans we offer.
Yes of course! Your package plan benefits will renew according to your most recent top up package plan. For e.g., if you are enjoying P1K package plan benefit and you made an RM500 top up, your new rates will be according to P500 benefits.
The rates for each package plan are based on your credit top up plan. The higher your top up plan, the more benefits you will enjoy i.e., higher discount rate , extra bonus credits.
As of now, services are available for domestic delivery only.
Pos Laju provides same day pick up service for orders placed and paid before 11:45am. Usual collection time is within 1pm to 6pm. Additionally, you have the option to schedule 7 days in advance when you want us to pick up your parcel.
Our usual collection time is within 1pm to 6pm. Currently, customers are not able to select any specific collection time yet.
For delivery in major cities, it usually takes one day (NEXT day) to complete delivery within Peninsular Malaysia. Meanwhile, it takes about 3-5 days for delivery to/from East Malaysia (Sabah & Sarawak). It might take longer if an address is categorized as outskirt delivery area (ODA), which may take 4-6 days.
You may report to us and we will assist:
If your parcel hasn’t yet been collected, you may opt for the following options:
You may contact us to re-arrange your pick up date. Do ensure you are available for the new arrangement pick up date and your address is valid, so that our delivery team can reach your place on time.
Please contact us at our feedback form as soon as possible for us to assist you. Choose dropdown “Others” and key in your request. Any amendment can only be made before 10am on the collection day or earlier.
Yes. You may opt for the following options:
Yes of course! You may drop off your parcels at our Pos Laju branch locations. You may find the locations here.
You can track your parcel movements by heading to "Shipment History" and clicking on the tracking number. Alternatively, you can also check by keying in your tracking number into track my parcel.
Head over to "Shipments" > "Shipment History" and click on the “Download Connote” to print your consignment note. We will also email your consignment note to your registered email address.
Head over to “Feedback Form” > Choose Others and type in your order/tracking number > and submit.
We recommend that you print 2 copies of the consignment note i.e. 1 for pasting on the parcel and another for submission to POS Laju operations team. Should you require proof of acceptance, please go to “Shipments History” and print another.
It’s easy peasy! Head over to “Flyer” after your top-up> choose your flyer size > Click Redeem now.
You may use any flyers/boxes to package your shipment. Please ensure all packaging are sturdy. For best experience, we recommend using Pos Laju’s flyers and boxes. You may purchase them at https://www.eziemall.com/home
Yes, please print out your Consignment note. Cut it according to the dotted lines given and attach it to your parcel. Remember to affix your consignment note securely on the parcel. Should you require proof of acceptance, please go to “Shipments History” and print another.
We support major credit and debit cards (Visa, MasterCard).
You also have the option to use FPX for online payments of your orders (all major online banking supported).
We'll show you which payment methods are available to you on the checkout page, before you submit a payment request.
If this happens, your parcel will have to be put on hold until we receive your payment for the extra charges. By entering the weight and dimensions of your shipment during booking, you are pre-paying for the postage. If the shipment is heavier or larger, extra charges for the additional weight will be automatically charged to your Send Parcel account based on the final weight validated by Pos Laju. Additional charges will be at Pos Laju's normal rate.
You can topup credits via Bank Transfer. Please follow the instructions below for a hassle free experience.
The actual amount of loss or damage suffered is based on content and actual value of content that has been declared on consignment note. A maximum of MYR100.00 for documents or parcels weighing below 2kg and MYR300.00 for parcels weighing 2kg or more, whichever is lower ("Maximum Liability Limit""), If the value exceeds the Maximum Liability Limit of compensation by Pos Malaysia, you are responsible for insuring the Item for posting either through insurance offered by Pos Malaysia or any insurance of your choice.
Any claim due to loss or damage of any Item can only be made by you or your representative with written authorization from you and all claims for compensation must:
All claims are subject to Pos Malaysia terms & conditions.
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